Legal
Cookie Policy
This policy explains how Natural Clinic uses cookies and similar technologies on our website, and how you can control your preferences.
What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or smartphone) when you visit our website. They help us recognise your preferences, optimise the performance of our site, and give you a more personalised experience.
Cookies contain only small pieces of data and can only be read by the website that created them. Similar technologies such as web beacons, pixel tags, and local storage work in a comparable way and are also covered by this policy.
How We Use Cookies
Cookies We Use
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| nc_session | Essential | Maintains your login session and cart contents | Session |
| nc_cart_id | Essential | Identifies your shopping cart across pages | 30 days |
| nc_csrf | Essential | Security token to prevent cross-site request forgery | Session |
| nc_currency | Functional | Remembers your selected currency | 1 year |
| nc_language | Functional | Stores your language preference | 1 year |
| _ga | Performance | Google Analytics — distinguishes unique users | 2 years |
| _ga_* | Performance | Google Analytics — persists session state | 2 years |
| _fbp | Marketing | Facebook Pixel — tracks conversions from ads | 3 months |
| nc_consent | Essential | Records your cookie consent choices | 1 year |
Third-Party Cookies
We may use third-party services that place cookies to measure engagement and the effectiveness of our marketing. These services have their own privacy and cookie policies:
- Google Analytics: Helps us understand how visitors use our site by measuring engagement. Data is collected anonymously. You can opt out via Google’s opt-out browser add-on.
- Meta / Facebook Pixel: Lets us measure the effectiveness of our advertising campaigns on Facebook and Instagram. Governed by Meta’s own policies.
We do not control these third-party cookies. They follow their own cookie policies, so please review the respective privacy and cookie policies of these providers for more information on how they process data.
Managing Cookies
Via Your Browser
You can control cookies through your browser settings, including blocking or deleting cookies that are already stored. You can typically find these options under “Privacy”, “Security”, or “Content” settings:
Opt-Out Tools
You can also use industry opt-out tools to manage interest-based advertising:
- Google Ads Settings: Manage your interest-based advertising preferences with Google.
- Your Online Choices: Manage preferences for online advertising across participating networks.
Please note: disabling cookies may impact some website functionality. In particular, disabling essential cookies will prevent core features such as checkout and login from working properly.
Updates to This Policy
We may update this Cookie Policy periodically as our use of cookies evolves or as regulations change. Any changes will be posted on this page along with the updated effective date.
We encourage you to review this policy whenever you visit our website. By continuing to use our website, you consent to our use of cookies as described in this policy.
Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Cookie Questions?
If you have questions about our use of cookies or this Cookie Policy, our team is happy to help.